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Storage FAQs

  • Will you increase my rate?
    We guarantee that the rental rate you sign up for on day one will NOT change for 12 months! This is contingent on 1) being a current customer in good standing and 2) remaining on auto-bill terms.
  • How long do I have to sign up for?
    We offer month-to-month leases, meaning no long term contracts and no commitment.
  • How much notice must be given when I move out?
    To avoid being charged for an additional month, all occupants must have moved out by the 1st of the month and notified the office to confirm the move-out within 5 days of the end of the prior monthly term. All move-outs must have a move-out receipt to avoid being charged for an additional month.
  • Do you offer a mover?
    Although we don't offer a mover or truck, we would be more than happy to recommend a local reliable mover, for your convenience. Please contact a facility near you for full details.
  • How can I make a payment?
    Payments can be processed by mail, in person or through our website. You may also arrange to have payment automatically deducted from your credit card. Please ask your manager about this feature. All of our facilities are equipped with a payment drop box; however we do not recommend this for cash payments.
  • What sizes do you have and how much do they cost?
    We have a wide variety of unit sizes to meet your needs. Unit sizes and prices vary by location. Please contact a facility near you for available sizes and prices.
  • How do I calculate how much storage space to rent?
    Our expert managers can assist you in determining the right size. Just give us a brief description of what will be stored and we'll help you determine how much space is needed.
  • What forms of payment do you accept?
    We accept Visa, Mastercard, and American Express.
  • Do you sell locks, packing and moving supplies?
    Yes, high quality locks with a lifetime warranty at a discounted price! We also offer boxes and moving supplies.

Promotion

* Subject to change. Offered for select sizes only. Subject to availability. This offer applies only to the rental fee. Other restrictions, taxes, and fees, including an administrative fee, apply. See contract for full details. Promotions are valid for new customers only. Not available on transfers or additional spaces. Pricing subject to change. Reservation required to guarantee price. Online pricing available only for online reservations and rentals.

12 Month Rate Guarantee

Effective 8/1/24, Stop N Stor offers a 12-month rate guarantee** for new customers. We understand that if you are in the need for self-storage, you are likely in the middle of a major life event such as moving, renovating, etc., and lots on your plate! Don’t add worrying about your rate getting increased every few months to that list. We are a small family owned and operated business, and aren’t trying to stick it to you. Stick with us, and stick with a 12-month rate guarantee. Don’t get suckered by the big guys!

* Valid for new customers only. Applies to rental rate only. Not combinable with other specials. Valid at time of initial lease. Must be on auto-draft commitment and a customer in good standing to keep guarantee.

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